Capita Customer Solutions has over 20 years' experience in front & back office outsourcing for both public and private sector clients in Ireland, UK and beyond.  Now, as part of the Capita plc family, we can tap in to the wealth of expertise of our 75,000 worldwide colleagues and the technology associated with supporting household brands on a global scale.

Our service delivery expertise is in the areas of customer contact management, multi-lingual, collections, registration & traceability, inspectorate & assurance and finance & administration.  

We are entrusted by our clients with their customers in telecommunications, utilities, media, travel, financial services, agriculture, food & drink, tourism as well as representing public sector organisations to the citizen.

Visit the Capita Customer Solutions website at:

www.capitacustomersolutions.ie 

Customer service and sales

Working in partnership with our clients we transform their customer experience and the customer effort. Read more

Credit management services

We partner with leading Irish telecommunications and utilities companies to provide their credit management services. Read more

Multilingual services

Offering up to 14 languages, we deliver customer care and back-office services to clients in the travel and lifestyle sectors. Read more

Registration and traceability services

Our service is at the core of the traceability process that is vital to the provenance of all beef & dairy produced in this country. Read more

Inspectorate and quality assurance

We deliver inspectorate and quality assurance services to state bodies in two of Ireland's most strategically significant industries. Read more

Finance and administration

We employ a team of qualified accounting and expert administration staff to deliver results across an end-to-end suite of financial reporting services. Read more