In Ireland, Capita is a leading provider of business process management and professional support service solutions for clients across a multitude of industries and sectors, including the financial sector, utilities and telecommunications, public sector, non profit, information technology, agriculture and others.   We are a significant outsource service provider in Ireland with in excess of 25 years experience. Today, we currently employ more than 1,100 people in Ireland and our clients and their customers are at the heart of everything we do.

We are masters of our craft and will undertake a wide variety of services and deliver solutions on your behalf including financial and back office administration services, customer, sales and collections services, integrated business solutions, managed IT solutions and inspectorate and assurance.

We do what we do best – inspire, retain and care for your customers in the best possible way so that you can focus on what you do best. Our people will create the best possible customer experience for you, tailored to you and your target audience.

Using technology, insight and analytics to underpin everything we do, we work across the private and public sectors, playing a vital role in helping our clients deliver state-of-the-art services efficiently, effectively and with superior quality. We use innovative IT and software platforms, together with a deep understanding of excellent, accessible customer services. This helps our clients grow, become more profitable and deliver the best experience possible to their customers.

We are part of Capita plc, with 67,000 employees globally. This breadth of scale brings great financial strength and depth that allows innovation when it comes to contract and partnership.

We will find the best solution to suit your needs.

We know your market

We work across a wide range of industries and sectors, with an indepth understanding of your business needs and those of your customers. Read more

Transformational partnerships

We develop solutions to meet every business need so that your services can be delivered seamlessly to your customers. Read more

Right people, right place

An experienced Irish management team, dedicated to building on previous successes and supported by over 1,100 staff in our Irish service centres. Read more

Insight-led innovation

Helping you to reduce costs, increase revenue and offer a better service, using our insight and improvement knowledge and experience. Read more